If you have not yet signed up, please go to the CommunityPro PORTAL and click on “New User Registration“.
Order Closing Documents
The homeowner’s title company, closing agent or lender needing documents (including mortgage questionnaire, estoppel, resale demand and trustee letters) to facilitate the sale of a property should go to our Order Closing Documents page and select the state where your property resides to order the appropriate forms.
You can find your community manager’s contact information on your welcome page once you log into CommunityPro® PORTAL.
See my Account Transactions
You can may see detailed information about your account balance by accessing your account by clicking on CommunityPro PORTAL.
Opt-out of receiving Assessment Coupons
To opt-out of assessment coupons, log into your account by clicking on CommunityPro PORTAL.
Go to “Your Profile” and un-click assessment coupons under “User Preferences”.
Once you have logged in, you can also sign-up for a different method to make your automatic payments via automatic debit withdrawal or credit card charge.
Get copies of my Association’s Documents
You can get your association’s documents by accessing your account by clicking on CommunityPro® PORTAL.
Go to the “Information Center” then select the documents you want to print.
Sentry Management provides operational leadership to homeowner and condominium associations through our St. Louis office. Our full-service community association management offerings make it easy for every HOA and COA. We offer management of Community Associations, including condominiums, townhomes, villa communities, high-rise buildings, and lofts. Homeowner management services include planning and coordinating association meetings, site visits, enforcement of restrictions, contract supervision, assessments and enforcement, and detailed financial and manager reports. The Sentry Management® standard service package also includes online payments and real-time downloadable financial reports.
Homeowners Association Management for the St. Louis MO Area
Our full-service and custom management services for community associations are provided through our centrally located St. Louis office. We serve diverse neighborhoods throughout St. Louis City, St. Louis County and portions of Franklin and Warren Counties. Cities and neighborhoods include, but are not limited to: Ballwin, Benton Park, Clayton, Chesterfield, Florissant, Kirkwood, Ladue, Lafayette Square, Manchester, St. Louis, Soulard, Town and Country, University City, Webster Groves, and Wildwood.
The St. Louis Sentry Management office has 13 employees working exclusively on community association management. The Division is headed by Danette Dietz, Division President.
Unparalleled Service to Homeowner and Condominium Associations
The quality of our services is a reflection of our professional managers and staff. Many of our community association managers are certified professionals or working towards their certification through the Community Association Institute (CAI), a national organization dedicated to fostering vibrant, competent, harmonious community associations through education and support services. CAI awards qualified professionals with designations in order to improve the quality and effectiveness of association management. Each designation requires an additional level of experience, education and successful completion of a certification exam.
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Call wait times
Due to weather events, the customer service teams for both Sentry Management and ClickPay, Sentry’s payment processor, are experiencing longer than normal wait times. We appreciate your patience.